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In a new test shared today by Loup Ventures, Apple’s HomePod was put through its paces in categories including Siri, sound quality, and ease of use. For Siri, Loup Ventures’ Gene Munster reported that while the AI assistant understood 99.4 percent of queries asked of it, it answered only 52.3 percent of them correctly. Loup Ventures tested three separate HomePods and asked 782 queries total.
Compared to previous tests of rival speakers, HomePod is “at the bottom of the totem pole” in the AI assistant performance category. Google Home answered 81 percent correctly, Amazon’s Alexa answered 64 percent correctly, and Microsoft’s Cortana answered 57 percent correctly.
Munster broke this information down further, stating that Siri is good for “local” and “commerce” queries, like asking about nearby coffee shops or assisting in buying new shoes. In this area, Siri beats Alexa and Cortana but still falls behind Google Assistant on Google Home.
Despite the low percentage of correctly answering the 782 total queries asked of it, Munster said Siri’s overall performance rose above expectations “given the limited scope of HomePod’s music focus.”
Some domains like navigation, calendar, email, and calling are simply not supported. These questions were met with, “I can’t ___ on HomePod.” Also, in any case that iPhone-based Siri would bring up Google search results, HomePod would reply, “I can’t get the answer to that on HomePod,” which forces you to use your phone or give up on the question altogether. Removing navigation, calling, email, and calendar-related queries from our question set yields a 67% correct response, a jump from overall of 52.3% correct.
This means added support for these domains would bring HomePod performance above that of Alexa (64%) and Cortana (57%), though still shy of Google Home (81%). We know Siri has the ability to correctly answer a whole range of queries that HomePod cannot, evidenced by our note here. Apple’s limiting of HomePod’s domains should change over time, at which point we expect the speaker to be vastly more useful and integrated with your other Apple devices.
As discovered in the research, where HomePod excelled was its “superior” listening skills. The HomePod allows users to speak at a normal volume, even when music from the speaker is particularly loud, and Siri will pick up on the voice and hear the user. “This was HomePod’s most stellar feature,” according to Munster.
Loup Ventures also favored HomePod’s sound quality, saying that “it sounds incredible.” Like other reviews and impressions of the device, Munster’s enjoyment of the HomePod’s audio quality was countered with the speaker’s lackluster Siri performance, which he thinks will be changing fairly soon.
Don’t be fooled by HomePod’s sound quality-focused first step into smart speakers; Apple has a grander vision than delivering a better sounding Echo. While not present in the first version of HomePod (i.e. you can’t even make a phone call with HomePod), we believe Apple’s goal is to make Siri a ubiquitous, ambient presence that connects and controls all your connected devices and services – and to make a leap forward in the transition to voice-first computing.
Visit Loup Ventures to read more of the information gathered from the HomePod “smart speaker gauntlet,” including the publication’s prediction for demand and market share of HomePod through the rest of 2018.
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Following the launch of the HomePod, Apple updated its dedicated YouTube support channel with three new tutorials for the smart speaker, walking users through features like using Siri to play music, using the HomePod’s touch controls, and adjusting the HomePod settings.
Each tutorial video is about a minute in length, and in the description, Apple links relevant support documents, which can be useful for finding additional HomePod documentation.
Along with the new HomePod videos, Apple has in the past shared quick tips on features like 3D Touch, iCloud backups, editing videos, sending emails, signing documents, taking screenshots, deleting photos, and more.
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